Delivery
What is custom duty?
Let's start at the beginning. Goods - such as the Cderella products you buy - can't simply be shipped freely from country to country. When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. This is charged by the local customs authority where the goods are being imported into.
If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so Cderella isn't involved in this process. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty.
If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.
What should I do if I don't have any customs clearance experience?
COUNTRIES YOU WON’T NEED TO PAY CUSTOMS DUTY FOR:
USA, UK, Spain, Russia, EU,UAE,Mexico,Canada......
We have logistics partners to help you with customs clearance and tax payment, door-to-door service, if you need this service, please consult our customer service
WHAT IS SALES TAX?
Good question. Sales Tax - also known as VAT or GST depending on where you live - is a tax charged on the supply of goods or services. Cderella is generally registered for Sales Tax in all of the countries it ships to, so we'll charge you the Sales Tax as part of the checkout process. We collect Sales Tax from you on behalf of the local tax authorities. We then pay this over to the local tax authority, so we don't keep any of the money for ourselves.